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Exchange Policy

You may return your purchase within 7 business days upon receiving it for an EXCHANGE. All exchanges are contingent upon the following:

  • Product must be returned in its original packaging.
  • Product must not show any sign of being used and be sent back in original condition with original tags intact and in its original packaging.
  • Product must have the receipt or proof of purchase All exchanges must be initiated via email with the invoice number in the SUBJECT line. Once an email is received, an exchange invoice will be administered.

Please send your Exchange email request to:
info@vapeworld-bh.com

Upon receiving the exchange email, instructions to complete this process will be administered within 2-3 business days.

Please note that all exchanges are based upon original prices. All sales, discounts or promotional codes, do not apply to returns and exchanges. The exchange(s) MUST be identical to ensure an even exchange.

PLEASE BE AWARE OF THE FOLLOWING:

  • The customer is responsible for the exchange shipping cost back to Vape World.
  • Additionally, customer is responsible for shipment of new package back to them.
  • Vape World will only cover the shipping for damaged and dysfunctional exchanges.
  • Please use a shipping service with tracking and also insure the return for its value. We are not responsible for any lost or mishandled returns due to shipping
  • After approval, item must be returned within 15 days to remain eligible
  • Original shipping charges are non-refundable

COMMONLY ASKED QUESTIONS

HOW CAN I GET AUTHORIZATION FOR AN EXCHANGE?

Please contact us by email : info@vapeworld-bh.com or contact us via whatsapp or call +97338002121 to get your authorization for an Exchange

CAN I EXCHANGE SOMETHING I PURCHASED ONLINE AT ONE OF YOUR DEALERS?

Merchandise purchased online can only be exchanged through our online store.

I AM EXCHANGING A PURCHASE. WILL YOU COVER RETURN SHIPPING?

The customer is responsible for the exchange shipping cost back to Vape World.
Additionally, customer is responsible for shipment of new bag back to them.

We will only cover the shipping for damaged and dysfunctional exchanges. Please use a shipping service with tracking and also insure the return for its full value. We are not responsible for any lost or mishandled returns due to shipping. This policy also applies to all repairs being sent to us.

SPECIAL CONDITIONS THAT MAY APPLY

  • We are not responsible for any lost return packages.
  • We reserve the right to refuse the delivery of any return we receive that arrives without a return authorization or the product is not returned in its original condition, unused, with all tags.
  • We reserve the right to not refund the following:
  • Items with missing tags.
  • Items that have been damaged or defaced.
  • Items that have been soiled.
  • Items that have been customized.
  • Items purchased on sale.
  • Items that were special ordered.

Vape World  (“us”, “we”, or “our”) operates the www.vapeworld-bh.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.vapeworld-bh.com

INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected

PERSONAL DATA

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable

information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

USAGE DATA

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

TRACKING & COOKIES DATA

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  •  Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

USE OF DATA

Vape World uses the collected data for various purposes:

  • To provide and maintain our Service
  •  To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Bahrain and choose to provide information to us, please note that we transfer the data, including Personal Data, to Bahrain and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Vape World will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA

Disclosure for Law Enforcement

Under certain circumstances, Vape World may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

LEGAL REQUIREMENTS

Vape World may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of LAM Leather Bags
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Behavioral Remarketing

Vape World uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

  • Google AdWords

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

PAYMENTS

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

  • CrediMax
  • Benefit

Their Privacy Policy can be viewed at https://www.credimax.com.bh/en/privacy_policy

https://www.benefit.bh/privacypolicy/PrivacyPolicy.aspx

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this Privacy Policy, please contact us:
By email: info@vapeworld-bh.com
Privacy Policy of www.vapeworld-bh.com